EyeSpy respects the privacy of visitors to its website and is committed to protecting personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
This policy explains how EyeSpy collects, uses, stores and protects personal information submitted through its website and other communication channels.
2. Information We Collect
EyeSpy collects personal information primarily when visitors submit an enquiry or contact form.
This information may include:
Full name and surname.
Company name.
Email address.
Contact number.
Enquiry details or messages.
Any additional information voluntarily provided.
Certain technical information, such as IP addresses and browser information, may also be collected automatically through website technologies.
3. How We Use Your Information
Personal information is collected and used to:
Respond to enquiries.
Provide requested information.
Prepare quotations.
Understand customer requirements.
Arrange consultations and site assessments.
Communicate regarding our services.
Maintain business records.
Improve our website and services.
Fulfil legal obligations.
4. Sharing of Information
EyeSpy does not sell, rent or trade personal information.
Information may be shared with relevant service providers, including website hosting, email and IT providers, where necessary to operate our business or respond to enquiries.
Our website also loads fonts from Google Fonts, which means a visitor's IP address and browser details are shared with Google when pages load.
Information may also be disclosed where required by law.
5. Storage and Security
EyeSpy takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Information is retained only for as long as reasonably necessary for its intended purpose or as required by applicable legislation.
Where third-party hosting or cloud services are used, information may be stored or processed outside South Africa, subject to applicable POPIA requirements.
6. Your Rights
In accordance with POPIA, individuals may request to:
Access their personal information.
Correct inaccurate information.
Request deletion where legally permissible.
Object to certain processing activities.
Withdraw consent where applicable.
Lodge a complaint with the Information Regulator (inforegulator.org.za).
Requests may be submitted using the contact details below.
7. Changes to this Policy
EyeSpy may update this policy from time to time. The latest version is always published on this page, together with the date it was last updated.
8. Contact Information
For privacy-related enquiries or requests, contact:
By accessing or using the EyeSpy website, visitors agree to these Terms and Conditions.
If you do not agree with these terms, you should discontinue use of the website.
2. Website Purpose
The EyeSpy website provides information about our company, services, capabilities and areas of operation.
Visitors may use the website to learn about our services and submit enquiries or requests for further information.
Submitting an enquiry does not automatically create a contractual agreement or obligation between EyeSpy and the visitor.
3. Website Information
EyeSpy makes reasonable efforts to ensure that information published on its website is accurate and up to date.
However, website content may be updated, amended or removed without prior notice.
Information provided on the website is for general informational purposes and should not be treated as a formal quotation or technical assessment.
4. Intellectual Property
All website content, including text, logos, graphics, branding, images and design elements belonging to EyeSpy, may not be copied, reproduced, distributed or commercially used without prior written permission.
Third-party trademarks and brand names remain the property of their respective owners.
5. Acceptable Use
Visitors may not:
Use the website for unlawful purposes.
Attempt unauthorised access to website systems.
Interfere with website security or functionality.
Introduce malicious software.
Submit fraudulent or misleading enquiries.
Copy or misuse website content without permission.
6. Website Availability
EyeSpy makes reasonable efforts to maintain website availability but does not guarantee uninterrupted access.
Temporary interruptions may occur due to maintenance, technical issues or circumstances outside our control.
7. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes will be handled in accordance with applicable South African law.
8. Changes to these Terms
EyeSpy may update these Terms and Conditions from time to time. Continued use of the website after changes are published means you accept the updated terms.
Website Disclaimer
1. General Information
Information displayed on the EyeSpy website is provided for general informational and business purposes.
Although reasonable care is taken to maintain accurate information, EyeSpy does not guarantee that all website content will always be complete, current or free from errors.
2. Services and Technical Information
Information relating to CCTV, access control, networking, Wi-Fi, alarm systems, vehicle surveillance and other security technology solutions is provided for general guidance.
The suitability of any solution depends on individual requirements, site conditions and technical assessments.
Specific work, pricing, specifications and responsibilities will be confirmed through the relevant quotation or agreement.
3. Security and Performance
Security technology systems can improve monitoring, access management and security capabilities.
However, EyeSpy does not guarantee that any system will prevent every incident, intrusion, loss or security breach.
System performance may depend on installation conditions, equipment, configuration, power supply, network connectivity and maintenance.
4. Third-Party Websites and Brands
Our website may reference third-party brands or contain links to external websites.
Such brands remain the property of their respective owners.
EyeSpy is not responsible for the content, privacy practices or security of external websites.
5. Legal Limitations
Nothing in this Disclaimer is intended to exclude or limit any liability or rights that cannot legally be excluded under South African law.
Cookie Policy
1. Introduction
EyeSpy may use cookies and similar technologies to support website functionality, security and performance.
Cookies are small text files stored on a visitor's device when accessing a website.
2. Purpose of Cookies
At the time of writing, this website does not use advertising or tracking cookies.
Where applicable, cookies may be used to:
Support essential website functionality.
Improve website performance.
Understand website traffic and usage.
Identify technical issues.
Remember visitor preferences.
Third-party services integrated into our website may also use cookies in accordance with their own policies.
3. Managing Cookies
Visitors may manage or disable cookies through their browser settings.
Disabling certain cookies may affect website functionality.
Where required by applicable law, consent will be obtained before using non-essential cookies.
